ESAN FAITH

Aspiring Data Analyst | Pharmacologist
Port-Harcourt, NG.

About

Highly analytical and detail-oriented Pharmacologist transitioning into Data Analytics, leveraging a strong foundation in scientific inquiry and problem-solving to interpret complex datasets. Proficient in deriving actionable insights to drive strategic decision-making and enhance business outcomes. Proven excellent communicator and collaborative team leader with a track record of fostering cross-functional partnerships.

Education

Afe Babalola University

Bachelor of Science

Pharmacology and Therapeutics

Work

The Data Immersed (TDI)
|

Data Analyst Trainee

Summary

Actively participating in a rigorous data analysis bootcamp, mastering data wrangling, key skills in Excel, SQL, Python, and Power BI. Completing multiple projects focused on data cleaning, visualization, and analysis to derive actionable insights.

Highlights

Actively engaged in an intensive data analysis bootcamp, mastering advanced data wrangling, cleaning, visualization, and analysis techniques using Excel, SQL, Python, and Power BI.

Successfully completed multiple hands-on data projects, applying analytical methodologies to solve complex business problems and generate actionable insights.

GRAY-LIZ LTD
|

Customer Service Manager

Summary

Led customer-facing operations, ensuring client satisfaction and prompt issue resolution. Developed and enforced customer engagement protocols, improving retention and feedback by 40%.

Highlights

Directed and optimized customer-facing operations, consistently achieving high client satisfaction ratings and ensuring prompt, effective issue resolution.

Spearheaded the development and implementation of new customer engagement protocols, resulting in a quantifiable 40% improvement in customer retention and feedback metrics.

Women Techsters. Women in Data Africa (WIDA)
|

Data Analysis Bootcamp Participant

Summary

Participated in real-world data analysis projects with a focus on insights and recommendations. Collaborated with teams and presented visual reports using PowerBI and Excel.

Highlights

Executed real-world data analysis projects, focusing on extracting key insights and formulating strategic recommendations for business improvement.

Collaborated effectively with cross-functional teams, developing and presenting compelling data-driven visual reports using Power BI and Excel to stakeholders.

Rivers State Military Hospital
|

Pharmacy Assistant

Summary

Maintained inventory control and supported efficient pharmacy operations. Demonstrated reliability and attention to detail in a high-trust healthcare environment.

Highlights

Managed precise inventory control for pharmaceutical supplies, significantly contributing to efficient daily pharmacy operations.

Ensured accuracy and compliance within a high-stakes healthcare environment, upholding rigorous standards of reliability and meticulous attention to detail.

Certificates

Data Analysis

Issued By

Women Techsters

Data Science and Analytics

Issued By

HP LIFE

Skills

Data Analysis

Data Wrangling, Data Cleaning, Data Visualization, Statistical Analysis.

Microsoft Excel

Spreadsheet Management, Formulas, Data Manipulation, Reporting.

Power BI

Dashboard Creation, Data Modeling, Business Intelligence, Report Design.

SQL

Database Management, Querying, Data Extraction.

Python

Scripting, Data Processing.

Problem Solving

Critical Thinking, Analytical Thinking, Solution Development.

Communication

Written Communication, Verbal Communication, Presentation Skills.

Team Collaboration

Teamwork, Cross-functional Collaboration.

Customer Relationship Management

Client Satisfaction, Issue Resolution, Customer Engagement.

Attention to Detail

Accuracy, Precision, Quality Assurance.

Pharmacology

Pharmaceutical Science, Drug Mechanisms.

Healthcare Operations

Pharmacy Management, Inventory Control.

Projects

SDG: Unemployment Trends in Africa

Summary

A data analysis project focused on understanding and addressing unemployment trends across Africa. Utilized advanced analytical techniques to examine disparities across gender, education levels, and urban-rural divides.

Volunteer

Interests

Languages